Have you placed and paid for an order, but not yet received an order confirmation? Please check your spambox before contacting us. Did the mail not arrive there either? Then please contact us.
Did you receive an order confirmation, but no shipping confirmation? Then it is possible that we still have to ship your order. Orders are shipped the next business day. Have you still not received a shipping confirmation? Then it may be that one or more items in your order are out of stock. Your item(s) will be purchased and shipped as soon as it reaches us. Would you like more information about this or would you like to change your order? Please contact us.